The Corporate Affairs function involves planning, developing, evaluating and implementing communication and public relations strategies that present the organization to the public, clients and other stakeholders.
The main functions of a Corporate Affairs office include:
- Provide leadership in strategic communications
- Provide leadership and support to the University’s corporate functions
- Promote the image (reputation), brand identity and visibility of the University
- Promote and maintain mutually beneficial relationships through strategic partnerships with Government (including County governments), corporate organizations and other stakeholders.
- Promote change and innovation through timely response to the needs of the University community
- Conduct internal communication training, workshops and media training
- Develop corporate communication risk assessments and implementing crisis management plans to ensure the organization’s reputation is maintained
- Monitor public opinion on particular issues and advise management accordingly
- Advise on public policy and administrative matters
- Facilitate protocol services at University events and functions.
- Responsible for development, implementation and review of relevant policies to regulate communication, brand promotion and marketing.
- Responsible for Planning publicity strategies and marketing campaigns including promotional events such as open days, exhibitions, tours, and visits
- Address inquiries from the public, media and other organizations
- Coordinate media interviews, press conferences, and presentations
- Analyzing media coverage and prepare quarterly reports therefrom.
- Providing clients with information about new promotional opportunities and current PR campaigns progress
- Monitor implementation of the communication strategy
- Commission or undertake relevant market research
- Liaise with clients, managerial and journalistic staff about budgets, timescales and objectives
- Provide in-house media support to the University
- Design, write and/or produce presentations, speeches, press releases, articles, leaflets, ‘in-house' journals, reports, publicity brochures, posters, and information for websites and promotional videos and documentaries
- Implement the University’s communication strategy and social media strategy
- Monitor and manage customer feedback through E-mail, website, and social media platforms
- House the International Office where international students’ issues and linkages are handled.
- Process international students’ visas and work permits for international staff
- Maintain a database of international students.
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